Summary: sz777.com collects only the personal data necessary to operate a safe, compliant, and enjoyable online gaming platform for Filipino players. We do not sell your data. We protect it with industry-standard security. You have full rights over your data under Philippine law. The full details are set out below.
01 Introduction
This Privacy Policy ("Policy") describes how sz777.com ("the Company," "we," "us," "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "your," "the Player") who access or use the sz777.com online gaming platform, including the website, mobile platform, and all associated services (collectively, the "Platform").
This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. By registering on or using the sz777.com Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which together form the complete agreement governing your use of the Platform.
02 Data Controller
For the purposes of the Data Privacy Act of 2012, sz777.com is the personal information controller in respect of the personal data collected through the Platform. We determine the purposes and means of processing your personal data and are responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy laws. Contact details for our DPO are provided in Section 14 of this Policy.
03 Personal Data We Collect
sz777.com collects the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communication, support, regulatory notices |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Processing deposits and withdrawals, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud prevention, performance optimization |
| Usage Data | Games played, wager amounts, session duration, bonus usage | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Live chat transcripts, email correspondence, support tickets | Customer support, dispute resolution, quality assurance |
We do not collect special categories of personal data (such as health data, religious beliefs, or political opinions) unless strictly required by law or with your explicit consent.
04 How We Collect Your Data
sz777.com collects personal data through the following means:
4.1 Direct Collection
You provide personal data directly to us when you: register an account on the Platform; complete KYC verification; make a deposit or withdrawal; contact our customer support team; participate in promotions or surveys; or otherwise interact with the Platform in a way that requires you to submit personal information.
4.2 Automated Collection
When you access and use the Platform, we automatically collect certain technical and usage data through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser type, pages visited, time spent on the Platform, and gameplay activity. Please refer to Section 8 of this Policy for full details on our use of cookies.
4.3 Third-Party Sources
We may receive personal data about you from third parties in limited circumstances, including: payment processors (e.g., GCash, Maya, and partner banks) for the purpose of verifying transactions; identity verification service providers for KYC compliance; and fraud prevention and anti-money laundering screening services. All third-party data sources used by sz777.com are required to comply with applicable Philippine data privacy laws.
05 How We Use Your Personal Data
sz777.com uses your personal data for the following purposes:
- Account Management: To create, maintain, and administer your player account, including verifying your identity and age (21+ requirement) and processing your registration.
- Service Delivery: To provide you with access to the Platform's games, features, and services, including processing deposits and withdrawals in Philippine Peso (₱) via GCash, Maya, and partner banks.
- Regulatory Compliance: To comply with our obligations under Philippine law, including PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012. This includes conducting KYC checks and reporting suspicious transactions to the AMLC where required.
- Responsible Gaming: To monitor gameplay patterns and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits, session timers, and self-exclusion.
- Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
- Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, cheating, collusion, money laundering, and other prohibited conduct on the Platform.
- Marketing and Promotions: To send you information about promotions, bonuses, and new features on sz777.com, where you have consented to receive such communications. You may opt out at any time.
- Platform Improvement: To analyze usage patterns and player behavior in aggregate to improve the Platform's performance, design, and game offerings.
- Legal Proceedings: To establish, exercise, or defend legal claims in connection with the Platform or your account.
06 Legal Basis for Processing
Under the Data Privacy Act of 2012, sz777.com processes your personal data on the following legal bases:
- Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your player account and deliver the services you have requested on the Platform.
- Legal Obligation: Processing is required to comply with our legal obligations under Philippine law, including PAGCOR licensing conditions, AMLA reporting requirements, and KYC obligations.
- Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided those interests are not overridden by your rights and interests. This includes fraud prevention, security monitoring, and platform analytics.
- Consent: For certain processing activities — such as sending you marketing communications or using non-essential cookies — we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
07 Data Sharing & Disclosure
sz777.com does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
7.1 Service Providers
We engage trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, Maya, BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), identity verification providers, cloud hosting providers, customer support software providers, and analytics platforms. All service providers are contractually bound to process your data only on our instructions and in compliance with applicable Philippine data privacy laws.
7.2 Regulatory and Law Enforcement Authorities
We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where we are legally required or permitted to do so, including in connection with the investigation of suspected money laundering, fraud, or other criminal activity.
7.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of the business of sz777.com, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and your rights under the DPA 2012 will be preserved.
No Cross-Border Transfers Without Safeguards: sz777.com does not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place and the transfer is permitted under the DPA 2012 and NPC regulations.
08 Cookies & Tracking Technologies
sz777.com uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session, and collect analytics data. The following types of cookies are used:
- Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
- Performance & Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform, which pages are visited most frequently, and where errors occur. This data helps us improve Platform performance.
- Functionality Cookies: Used to remember your preferences, such as your preferred language and display settings, so you do not have to re-enter them on each visit.
- Marketing Cookies: Used to deliver relevant promotional content about sz777.com games and offers. These are only set with your consent and can be disabled at any time through your browser settings or our cookie preference center.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For full details, refer to our cookie preference center accessible from the Platform footer.
09 Data Security
sz777.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform.
- Encryption of sensitive data at rest, including financial information and government ID data.
- Role-based access controls ensuring that only authorized personnel can access personal data, and only to the extent necessary for their role.
- Regular security audits, penetration testing, and vulnerability assessments conducted by independent security specialists.
- Multi-factor authentication (MFA) for administrative access to systems containing personal data.
- Comprehensive incident response and data breach notification procedures aligned with NPC requirements.
- Staff training on data privacy and security obligations under the DPA 2012.
While we take every reasonable precaution to protect your data, no system is completely immune to security risks. You are responsible for keeping your sz777.com login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
10 Data Retention
sz777.com retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:
- Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with AMLA record-keeping requirements.
- Financial Transaction Data: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
- Customer Support Communications: Retained for three (3) years from the date of the last interaction, for dispute resolution and quality assurance purposes.
- Technical and Usage Data: Retained for up to twenty-four (24) months in identifiable form, after which it is anonymized or deleted.
- Marketing Consent Records: Retained for the duration of your consent and for one (1) year after withdrawal, as evidence of consent.
When personal data is no longer required, it is securely deleted, anonymized, or destroyed in accordance with our data disposal procedures.
11 Your Data Subject Rights
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by sz777.com:
- Right to be Informed: The right to be informed of how your personal data is being collected and processed — which is the purpose of this Policy.
- Right of Access: The right to request a copy of the personal data we hold about you, along with information about how it is being processed.
- Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
- Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
- Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
- Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller where technically feasible.
- Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe that your data privacy rights have been violated.
To exercise any of your data subject rights, please contact our Data Protection Officer at the details provided in Section 14. We will respond to all verified requests within fifteen (15) days, as required by the DPA 2012 and NPC regulations. We may need to verify your identity before processing your request.
12 Children's Privacy
The sz777.com Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with Philippine law governing online gambling. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has registered on the Platform or provided personal data to us, please contact our support team immediately so that we can take appropriate action.
13 Updates to This Policy
sz777.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
Where changes are material, we will provide reasonable advance notice to registered players via email or a prominent notice on the Platform. Your continued use of the Platform following the publication of a revised Policy constitutes your acknowledgment of the changes. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
14 Contact Us & Data Protection Officer
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by sz777.com, please contact our Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.